China is home to the world’s largest and fastest-growing online consumer marketplace, with annual sales growing 20% in each of the past several years to an estimated $2.3 trillion. But entering the Chinese marketplace comes with significant obstacles that can derail even the most sophisticated online consumer retail businesses. Market knowledge, language, regulations, marketing, and logistics and fulfillment services are just a few of the challenges to successful entry.
That’s why the Bay Area Council is partnering with the MEBO Group to provide California businesses an opportunity to sell their products direct to millions of Chinese consumers through the California E-Commerce Store. One of the major platforms the California E-Commerce Store will be featured on is Tmall. A subsidiary of Chinese e-commerce giant Alibaba, Tmall is China’s largest e-commerce consumer retail selling platform, the third most visited website in the world and the top cross-border e-commerce marketplace in China with a 60% market share.
You’ll be in good company, with such respected U.S. brands as Patagonia, Crocs, Barneys New York, Crest, California Baby, Kirkland, and hundreds more.
When you decide to participate in the California E-Commerce Store, your business will have access to the full suite of trade and advisory services you’ll need to begin selling your products including:
- Trademarking: If any of your products require trademark registration in China, we will assist in navigating the process to ensure your brand is protected.
- Localization: Understanding Chinese culture is critical to avoid any missteps in promoting and selling your business and products. We’ll work with you to ensure your business and products are well-positioned to make a good impression.
- Strategic eStore Planning: With our deep knowledge of the Chinese marketplace, we will help segment your target audience to ensure you are reaching not only the most customers possible, but the right customers.
- Customer Service: Over 70% of sales in China are assisted sales. Our highly trained customer service representatives will maximize your sales conversion and address any customer service issues quickly and responsively.
- Marketing: From comprehensive marketing campaign planning to media buying, we will guide you to achieve the visibility and results you need to drive relevant traffic.
- Store Operations: We’ll manage your day-to-day store operations, including everything from display designs to product promotions. We will maximize your marketing budget to drive the best ROI.
- Order Fulfillment: Our order management system and warehouse management system are fully integrated into the Tmall platform to ensure a smooth, seamless, and fast fulfillment process.
MEBO Group is an international company headquartered in Beijing and Sacramento. Since 1987, the company has specialized in researching, manufacturing, and distributing botanic pharmaceuticals, healthy foods, and natural skincare and cosmetic products across the globe. With its roots in China, it’s uniquely positioned to provide trade and advisory services for retailers of the California Store.
Founded in 2008 under the famous Alibaba group, Tmall is the biggest Chinese B2C e-commerce website in terms of sales values. It serves as a platform for consumers in China and overseas to buy both homegrown and international branded products as well as products not available in traditional retail outlets.